Support for Tourism Development After The COVID-19 Pandemic: The Mediating Role of Quality of Life

Authors

  • Musdar Muhammad Faculty of Economics and Business, Khairun University
  • Fajri Hatim Faculty of Economics and Business, Khairun University
  • Nurdin I. Muhammad Faculty of Economics and Business, Khairun University
  • Dudi Amarullah Faculty of Economics and Business, Khairun University

DOI:

https://doi.org/10.47134/jobm.v2i3.141

Keywords:

Personal benefits, Community benefits, Quality of life, Support for tourism development

Abstract

The role of local communities is a crucial factor in tourism development, particularly post-COVID-19 pandemic. Within the framework of social exchange theory (SET), this study examines how perceived advantages (both personal and community) affect support for tourism development, with quality of life acting as a mediating factor. A total of 196 empirical data were successfully gathered through the distribution of questionnaires, which were subsequently analyzed using PLS-SEM techniques. The results indicate that perceived benefits (personal and community) positively affect quality of life. The study also revealed that the quality of life has a beneficial impact on the level of support for tourism development. The correlation between perceived advantages (both personal and community) and support for tourism growth is ultimately mediated by quality of life. This research significantly contributes to both practitioners and policymakers in developing sustainable tourism.

References

Baig, S., Ali, A., & Khan, S. U. (2024). Exploring the interplay of tourism impacts, quality of life, and community engagement in developing sustainable nature-based tourism in Pakistan. GeoJournal, 89(1). https://doi.org/10.1007/s10708-024-11025-6

Bajrami, D. D., Radosavac, A., Cimbaljević, M., Tretiakova, T. N., & Syromiatnikova, Y. A. (2020). Determinants of residents’ support for sustainable tourism development: Implications for rural communities. Sustainability (Switzerland), 12(22), 19438. https://doi.org/10.3390/su12229438

Bhat, A. A., & Majumdar, K. (2021). Structural equation modeling of residents’ attitudes and tourism development: a SET based - study of the Kashmir region in India. International Journal of Social Economics, 48(10), 1492–1515. https://doi.org/10.1108/IJSE-12-2020-0815

Çelik, S., & Rasoolimanesh, S. M. (2023). Residents’ Attitudes towards Tourism, Cost–Benefit Attitudes, and Support for Tourism: A Pre-development Perspective. Tourism Planning and Development, 20(4), 522–540. https://doi.org/10.1080/21568316.2021.1873836

Chang, M. X., Choong, Y. O., & Ng, L. P. (2020). Local residents’ support for sport tourism development: the moderating effect of tourism dependency. Journal of Sport and Tourism, 24(3), 215–234. https://doi.org/10.1080/14775085.2020.1833747

Erul, E., Uslu, A., Cinar, K., & Woosnam, K. M. (2023). Using a value-attitude-behaviour model to test residents’ pro-tourism behaviour and involvement in tourism amidst the COVID-19 Pandemic. Current Issues in Tourism, 26(19), 3111–3124. https://doi.org/10.1080/13683500.2022.2153013

Feng, Y., Pitafi, A. H., & Zhang, C. (2023). Support for tourism development in Pakistan: A study of road and transportation infrastructure development. Heliyon, 9(7), e18014. https://doi.org/10.1016/j.heliyon.2023.e18014

Gautam, V. (2023). Why local residents support sustainable tourism development? Journal of Sustainable Tourism, 31(3), 877–893. https://doi.org/10.1080/09669582.2022.2082449

Gautam, V., & Bhalla, S. (2023). Investigating roles of place image dimensions, and perceived tourism impacts in locals’ support for sustainable tourism development. Asia Pacific Journal of Tourism Research, 28(2), 85–100. https://doi.org/10.1080/10941665.2023.2207682

Gautam, V., & Bhalla, S. (2024). Exploring the relationships among tourism involvement, residents’ empowerment, quality of life and their support for sustainable tourism development. Journal of Cleaner Production, 434, 139770. https://doi.org/10.1016/j.jclepro.2023.139770

Hai, L. T. D., Huyen, K. N., & Trinh, N. T. T. (2023). Personal benefits impact the support for agritourism development among the local community: the mediating role of community satisfaction and quality of life. Journal of Law and Sustainable Development, 11(7), 1–16. https://doi.org/10.55908/sdgs.v11i7.936

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to Use and How to Report the Results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Han, S., Ramkissoon, H., You, E., & Kim, M. J. (2023). Support of residents for sustainable tourism development in nature-based destinations: Applying theories of social exchange and bottom-up spillover. Journal of Outdoor Recreation and Tourism, 43, 100643. https://doi.org/10.1016/j.jort.2023.100643

Herrando, C., Jimenez-Martinez, J., & Martin-De Hoyos, M. J. (2019). Tell me your age and I tell you what you trust: the moderating effect of generations. Internet Research, 29(4), 799–817. https://doi.org/10.1108/IntR-03-2017-0135

Ilo, S. O., Das, S., & Bello, F. G. (2024). Southern Africa’s post-COVID-19 tourism industry recovery plans: Reality or rhetoric? Development Southern Africa, 41(2), 347–370. https://doi.org/10.1080/0376835X.2024.2305145

Jiang, Y., Guo, Y., & Zhou, H. (2023). Residents’ Perception of Tourism Impact, Participation and Support in Destinations under the COVID-19 Pandemic: The Intermediary Role of Government Trust. Sustainability (Switzerland), 15(3), 2513. https://doi.org/10.3390/su15032513

Kanwal, S., Rasheed, M. I., Pitafi, A. H., Pitafi, A., & Ren, M. (2020). Road and transport infrastructure development and community support for tourism: The role of perceived benefits, and community satisfaction. Tourism Management, 77, 104014. https://doi.org/10.1016/j.tourman.2019.104014

Karimi, M., & Darban Astane, A. (2022). The role of responsible tourism on quality of life in rural Areas of Gorgan, Iran. Journal of Quality Assurance in Hospitality and Tourism, 23(4), 882–912. https://doi.org/10.1080/1528008X.2021.1920548

Li, X., Boley, B. B., & Yang, F. X. (2023). Resident Empowerment and Support for Gaming Tourism: Comparisons of Resident Attitudes Pre- and Amid-Covid-19 Pandemic. Journal of Hospitality and Tourism Research, 47(8), 1503–1529. https://doi.org/10.1177/10963480221076474

Moghavvemi, S., Hassani, A., Woosnam, K. M., Abdrakhmanova, S., & Jiang, C. (2023). Tourism recovery: exploring the impact of residents’ animosity on attitudes, intentions and behaviours to support tourism development. Journal of Hospitality and Tourism Insights, ahead-of-print(ahead-of-print). https://doi.org/10.1108/JHTI-05-2023-0333

Munanura, I. E., & Kline, J. D. (2023). Residents’ Support for Tourism: The Role of Tourism Impact Attitudes, Forest Value Orientations, and Quality of Life in Oregon, United States. Tourism Planning and Development, 20(4), 566–582. https://doi.org/10.1080/21568316.2021.2012713

Parra-Lopez, E., Martínez-Gonzalez, J. A., & Barrientos-Báez, A. (2021). Millennials’ support for tourism development: the effect of market orientation by governments. Tourism Review, 76(4), 858–870. https://doi.org/10.1108/TR-10-2020-0487

Pereira, T., & dos Anjos, S. J. G. (2023). Corporate Social Responsibility as Resource for Tourism Development Support. Tourism Planning and Development, 20(5), 769–789. https://doi.org/10.1080/21568316.2021.1873834

Prasad, S. D., Bindu, V. T., & Dixit, S. K. (2023). Community Support for Religious Tourism: The Role of Place Image, Community Attachment and Overall Quality of Life. Tourism, 71(2), 398–410. https://doi.org/10.37741/t.71.2.11

Qin, X., Shen, H., Ye, S., & Zhou, L. (2021). Revisiting residents’ support for tourism development: The role of tolerance. Journal of Hospitality and Tourism Management, 47, 114–123. https://doi.org/10.1016/j.jhtm.2021.02.010

Ramkissoon, H. (2023). Perceived social impacts of tourism and quality-of-life: a new conceptual model. Journal of Sustainable Tourism, 31(2), 442–459. https://doi.org/10.1080/09669582.2020.1858091

Ryu, K., Roy, P. A., Kim, H., & Ryu, H. B. (2020). The resident participation in endogenous rural tourism projects: a case study of Kumbalangi in Kerala, India. Journal of Travel and Tourism Marketing, 37(1), 1–14. https://doi.org/10.1080/10548408.2019.1687389

Sigala, M. (2020). Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research. Journal of Business Research, 117, 312–321. https://doi.org/10.1016/j.jbusres.2020.06.015

Sobaih, A. E. E., Elshaer, I., Hasanein, A. M., & Abdelaziz, A. S. (2021). Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism development. International Journal of Hospitality Management, 94, 102824. https://doi.org/10.1016/j.ijhm.2020.102824

Su, L., & Swanson, S. R. (2020). The effect of personal benefits from, and support of, tourism development: the role of relational quality and quality-of-life. Journal of Sustainable Tourism, 28(3), 433–454. https://doi.org/10.1080/09669582.2019.1680681

Tam, P. S., Lei, C. K., & Zhai, T. (2023). Investigating the bidirectionality of the relationship between residents’ perceptions of tourism impacts and subjective well-being on support for tourism development. Journal of Sustainable Tourism, 31(8), 1852–1868. https://doi.org/10.1080/09669582.2022.2071911

Vinerean, S., Opreana, A., Tileagă, C., & Popșa, R. E. (2021). The impact of covid‐19 pandemic on residents’ support for sustainable tourism development. Sustainability (Switzerland), 13(22), 12541. https://doi.org/10.3390/su132212541

Wang, S., Berbekova, A., & Uysal, M. (2022). Pursuing justice and quality of life: Supporting tourism. Tourism Management, 89, 104446. https://doi.org/10.1016/j.tourman.2021.104446

Wang, Y., Shen, H., Ye, S., & zhou, L. (2020). Being rational and emotional: An integrated model of residents’ support of ethnic tourism development. Journal of Hospitality and Tourism Management, 44, 112–121. https://doi.org/10.1016/j.jhtm.2020.05.008

Wani, M. D., Batool, N., Dada, Z. A., & Shah, S. A. (2024). Investigating the impact of community-based tourism on the residents’ quality of life and their support for tourism. Community Development, 55(1), 138–159. https://doi.org/10.1080/15575330.2023.2272271

Yu, C. P., Cole, S. T., & Chancellor, C. (2018). Resident support for tourism development in rural midwestern (USA) communities: Perceived tourism impacts and community quality of life perspective. Sustainability (Switzerland), 10(3), 802. https://doi.org/10.3390/su10030802

Zhong, L., Sun, S., Law, R., Li, X., & Yang, L. (2022). Perception, Reaction, and Future Development of the Influence of COVID-19 on the Hospitality and Tourism Industry in China. International Journal of Environmental Research and Public Health, 19(2), 991. https://doi.org/10.3390/ijerph19020991

Downloads

Published

2025-05-27

How to Cite

Muhammad, M., Hatim, F., Muhammad, N. I., & Amarullah, D. (2025). Support for Tourism Development After The COVID-19 Pandemic: The Mediating Role of Quality of Life. Journal of Business Management, 2(3), 140–148. https://doi.org/10.47134/jobm.v2i3.141

Issue

Section

Articles

Similar Articles

You may also start an advanced similarity search for this article.